Manhattan Home Design, a furnishings business concentrating on mid-century contemporary and modern items, settings itself as a company of " inexpensive high-end." The company offers a curated collection of furnishings, including iconic recreations and original designs, aiming to bring top notch, elegant items to a broad target market.
Brand Philosophy and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to provide functional and trendy furniture that forms the means individuals live. Polak, a former company lawyer that obtained Manhattan Home Design in Might 2024, brings a focus on customer-centric solution and top quality. The firm's brochure includes preferred items like the Mario Bellini Couch and the Ducaroy Couch, typically made with premium materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive consider Manhattan Home Design Reviews from both the company's site and independent testimonial platforms reveals a combined image. The Sitejabber internet site gives a specifically telling perspective, with an total rating of 2.6 out of 5 stars, recommending a pattern of client dissatisfaction.
Favorable Feedback:
Several customers praise the aesthetic and top quality of the furniture, noting that items commonly go beyond assumptions in terms of product and workmanship.
Some testimonials from the business's web site emphasize products as "statement-making" and "exactly what I required to pull the room together."
Older testimonials from third-party sites additionally point out favorable experiences with item high quality and timely distribution.
Negative Responses:
Much more recent evaluations on independent sites like Sitejabber and Houzz paint a less positive photo, with regular complaints regarding service, value, and deceptive advertising.
Common complaints highlighted on Sitejabber and various other platforms include:
Poor customer service: Customers report a lack of interaction and difficulty resolving problems.
Misleading techniques: There are states of things being listed as "in supply" when they are not, as well as a "bait and switch" approach with furniture top Manhattan Home Design Reviews quality and sales.
Shipping and delivery concerns: Long hold-ups, unsatisfied orders, and harmed products upon arrival are regularly mentioned.
Trouble with returns and refunds: Clients have actually reported significant difficulties in getting refunds or replacements for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her background is in the business and legal globe, and she acquired the firm with the objective of boosting the on-line furnishings purchasing experience. She is additionally a factor to the business's blog site, where she writes about interior decoration patterns and suggestions. Her management is focused on curating classic, premium items and changing the company's reputation through a much more customer-centric approach.